Creasekit Box
Support
We're here to help
Email [email protected]. We answer within two working days (Studio: one).
Sending your log helps us help you
- Open Window › Creasekit › Box.
- Click ••• at the top right to open Settings.
- Under Support, click Copy log for support.
- Paste it into your email.
The log stays on your Mac until you choose to send it. It contains box types, sizes and timings, never your artwork or file names. If we ask for more detail, set Log level to Detailed, repeat the problem and copy the log again.